CSAT.AI, Salesforce Einstein, MestroQA, etc are some tools that are adopted by organisations for developing AI chatbots. A key component of any artificial intelligence solution is data because the more data you have, the faster your AI chatbot can learn and improve its what is ai chat bot service. In short, more context leads to […]
Cognigy Named A Leader By Gartner® In The January 2022 Magic Quadrant For Enterprise Conversational Ai Platforms
Be warned – creating a “superbot”, “concierge bot”, etc, is thought to be more a band-aid than a solution, to something that merits a strategy. The important criteria to evaluate for in this category are 1) if you have the ability to create this kind of solution on the platform, and 2) the relative chatbot […]